Money Back Guarantee

At MartPills, your satisfaction and trust are our top priorities. We are committed to delivering high-quality medications safely and securely. If for any reason you are not fully satisfied with your purchase, we proudly offer a 100% Money Back Guarantee under qualifying conditions.

✅ What Our Money Back Guarantee Covers

You are eligible for a full refund or reshipment if:

• 🚫 Your order is lost in transit and not delivered within the estimated timeframe.

• 📦 You receive the wrong product, dosage, or quantity.

• 💊 The product is damaged or tampered with upon arrival.

• ❌ Your package is returned due to shipping issues caused by us.

❌ What’s Not Covered

We do not offer refunds under the following conditions:

• You provided incorrect shipping information.

• You changed your mind after the item shipped.

• You failed to claim the delivery or missed customs clearance (if required).

• The product has been opened, used, or misused.

💬 How to Request a Refund

To initiate a refund request:

1. Contact us within 72 hours of receiving your package.

2. Include your Order ID, clear photos (if the item is damaged or incorrect), and a brief explanation.

3. Email or message us at:

📧 Email: houseofpill@gmail.com
📞 Phone: +1 (862) 505-1407
💬 WhatsApp: Click to Chat

⏳ Refund Processing Time

Once approved, refunds will be processed within 5–7 business days to the original payment method. Please note that bank processing times may vary.

🔄 Prefer a Replacement?

Instead of a refund, we can reship your order at no extra charge under qualifying circumstances. Just let us know which option you prefer.

🛡️ Shop With Confidence

We understand the concerns that come with buying medication online. Our Money Back Guarantee is our promise of trust, reliability, and customer care — because your health and satisfaction come first.

💙 Thank You for Choosing MartPills